Our Services

 
 

Data Analytics

This is the core service we built our service around. We help you analyze your customer data from your booking platform.

  • Providing trending information by time of day, type of class, and teacher to highlight what is working well, what needs adjustments, and where there is opportunities for growth

  • Providing data analytics allowing design of smarter marketing strategies. Knowing who your students are, their demographics, and their attendance habits allows you to target your real audience

  • Designing marketing feedback processes that generate real success rate metrics. Knowing what your return per marketing initiative promotes effective use of your marketing dollars.

  • Provide insights into forgotten or alternative revenue streams.

Social Media and Marketing Review

Social Media and Marketing are the voice of your business. They are the vehicles of communication that your students use to connect with your business.

Social Media is a living mechanism to connect with the existing student population and showcase the life that is your community. This is the who, what, and the when that is around your business. We can help you grow social media into something that is valuable to your community.

Unlike Social Media, Marketing is for the community you want to grow. This audience doesn’t have that knowledge of your business yet, are you putting your best foot forward?

Secret Student Service

How many times has a student congratulated you on an awesome job with a class or workout? It happens all the time, but how many times has a student given constructive feedback? It doesn’t happen enough and often they simple stop coming or go somewhere else.

The Secret Student Service is designed to go along with an depth questionnaire that is completed prior to the visit. You tell us what your expectations are for your clientelle’s experience and we asses our experience based on that. This is not a pass or fail test! It’s a tool for you and your staff to get feedback in way that allows you to highlight areas for growth

Common assessment metrics

  • How easy was the registration, check in, and set up process?

  • What was the level of interaction with staff prior to class? Did they engage and interact with students prior to class?

  • Was the material presented representative of what the online or marketing description?

  • Was the material presented in line with your core values?

  • Were there any concerns around physical safety of the students as a result of adjustments, inappropriate instructional cues, skill level of material presented?

  • What was the community feel?